The repair manual Mercedes WIS net DaimlerChrysler AG's aim is to improve the electronic availability and usefulness
of the workshop documentation (e.g. repair, maintenance, basic data, wiring diagrams and in part also documentation organization) of Mercedes-Benz and smart products by optimizing access and presentation.
WIS net also offers integration to neighboring task areas such as e.g. definition of work units and flat rates using ASRA, and
damage coding on one workstation.

The following criteria have been taken into consideration:

• Modern electronic information system to replace the microfilm and paper media.
  
• Faster document search and display.
  
• Simplification of document search.
  
• Simple system operation.
  
• Access option to vehicle-specific data (vehicle datacard of EPC system).
  
• Vehicle-specific documentation finding.
  
• Simplification of warranty settlement by integrating the damage coding in WIS.
  
• Documentation access using operation number.
  
• Definition of work units or flat rates using ASRA.

The system offers:

• Increased productivity and speed during the documentation search and shorter waiting times for the workshop personnel
  accompanying this.
  
• Operation using mouse or keyboard.
  
  
• Automated documentation search.
  
• Damage coding (for warranty settlement).
  
• Call of the vehicle datacard from the EPC system with code identification written in full.
  
• ASRA data, basis for creating orders, invoices and warranty applications.
  
• Dynamic, vehicle-related generation of service sheets with an interface to ASRA.